About Gene Kim

I've been researching high-performing technology organizations since 1999. I'm the multiple award-winning CTO, Tripwire founder, co-author of The DevOps Handbook, The Phoenix Project, and Visible Ops. I'm an DevOps Researcher, Theory of Constraints Jonah, a certified IS auditor and a rabid UX fan.

I am passionate about IT operations, security and compliance, and how IT organizations successfully transform from "good to great."

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Monday
Mar212011

Tweetstream from #SxSW Core Conversation "Be Heard: How To Innovate At Large Companies #hackthemachine"

Previously, I posted on how I prepared for moderating the "Be Heard: How To Innovate At Large Companies" in my previous blog post.

In this post, I'm display the tweetstream from the talk.

Now, normally, I'm the person generating the tweetstream -- I like taking notes of the proceedings for topics I'm interested in.  And at conferences like #SxSW, it's incredible to be part of a lively backchannel.  When there's a group of attentive people tweeting, you can almost get the gestalt of the talk, just by viewing the tweets.

I'll be posting more on the research that William Hertling (@hertling) and I have on this in a future post.

But in the meantime, here's the Twitterstream for our #hackthemachine talk.

PS:  It is surprisingly difficult to copy/paste a tweetstream into a blog.  I had to write a Ruby app to do this.  Anyone interested in seeing how I did this?

 

Me too! RT @WisAngieG: Learning to #hackthemachine at #sxsw starting in a few. Hoping to get a few tips on breaking thru the noise. 10:26 AM Sat Mar 12, 2011 via Echofon

"how to innovate at big companies" #hackthemachine #sxsw just getting started 10:26 AM Sat Mar 12, 2011 via Twitter for Android

Next session---Be Heard: How to Innovate At Big Companies. Reading my mind #SXSW #hackthemachine 10:27 AM Sat Mar 12, 2011 via Echofon

At #sxswi listening to a session on corporate innovation. #hackthemachine 10:29 AM Sat Mar 12, 2011 via Twitter for Android

How to Innovate At Big Companies at SXSW. #SXSW #hackthemachine 10:29 AM Sat Mar 12, 2011 via SXSW® GO 2011

#HacktheMachine! "Be Heard: Innovating At Large Companies" by @RealGeneKim & @Hertling kicking off http://bit.ly/hALow3 #SXSWi 10:30 AM Sat Mar 12, 2011 via Echofon

Wow! It's SRO at @realgenekim and @hertling's session on Innovation at Big Companies. #hackthemachine 10:32 AM Sat Mar 12, 2011 via Twitter for iPhone

Separated at birth! How to Innovate At Big Companies at #SXSW #hackthemachine twin to #hackingwork ? Yessssss! 10:32 AM Sat Mar 12, 2011 via web

Attending "Be Heard: How to Innovate At Big Companies" Surprise, surprise: The room is full. #hackthemachine 10:32 AM Sat Mar 12, 2011 via Twitter for Mac

At Be Heard - How to innovate at big companies - #hackthemachine, #sxsw, #gsdm 10:33 AM Sat Mar 12, 2011 via TweetDeck

Getting ready to hear @RealGeneKim and @hertling talk to a full house #hackthemachine #sxswi 10:33 AM Sat Mar 12, 2011 via HootSuite

@ #hackthemachine #sxsw first point "I want to be paid to think" yes please 10:33 AM Sat Mar 12, 2011 via HootSuite

I'm now at a program on being innovative at big companies #hackthemachine 10:35 AM Sat Mar 12, 2011 via web

#hackthemachine #sxsw attending how to innovate in big companies @publicisgroupe 10:36 AM Sat Mar 12, 2011 via Plume  

So bummed that #hackthemachine is full! Onto the next... #swsxi 10:38 AM Sat Mar 12, 2011 via Twitter for iPhone

#HacktheMachine! Room is packed! Crowds outside the door. @RealGeneKim & @Hertling #SXSWi 10:38 AM Sat Mar 12, 2011 via Echofon

Experience this? Anything truly innovative gets chewed up by the corporate immune system. The normal process fails. #HacktheMachine 10:40 AM Sat Mar 12, 2011 via Echofon

#hackthemachine tip - "borrow" someone's else spot in the plan if you can't get on the plan - sick and credible for a evillargeco 10:41 AM Sat Mar 12, 2011 via web

Substitution: replace weak plans with your idea as the payload #hackthemachine #sxsw 10:41 AM Sat Mar 12, 2011 via Twitter for Android

@RealGeneKim Founder of Tripwire and author of when "IT Fails" speaking at #HacktheMachine 10:41 AM Sat Mar 12, 2011 via Echofon

Share your Kung Fu at #HacktheMachine! What are your success stories on how you beat the corporate immune system. #SXSWi 10:43 AM Sat Mar 12, 2011 via Echofon

Starting with barriers: #1 NIH: Influencing another team. Make them feel like it's their idea. #HacktheMachine #SXSWi 10:45 AM Sat Mar 12, 2011 via Echofon

#2 Fear of the unknown. Can't afford to make a mistake. #HacktheMachine #SXSWi 10:46 AM Sat Mar 12, 2011 via Echofon

#2 Fear of the unknown. Can't afford to make a mistake. #3 Too many cooks in the kitchen. #4 Turf Wars #HacktheMachine #SXSWi 10:47 AM Sat Mar 12, 2011 via Echofon

#5 Empire building vs what's actually good for the company / good for the product. #6 Risk myself in doing this #HacktheMachine #SXSWi 10:49 AM Sat Mar 12, 2011 via Echofon

#7 Keep it simple. Keep it a cupcake-- don't let it grow into a wedding cake. #HacktheMachine #SXSWi 10:51 AM Sat Mar 12, 2011 via Echofon

#hackthemachine a very engaged audience and great energy in here. I love #sxswi 10:51 AM Sat Mar 12, 2011 via HootSuite

For the love of all that's holy, please please PLEASE turn on the AC in Brazos 2/3! #SXSW #hackthemachine #CourtyardFAIL 10:51 AM Sat Mar 12, 2011 via Twitter for Mac

#hackthemachine #sxsw core conversation on innovating in big companies shaping up to be great #pharma #healthcaremktg 10:52 AM Sat Mar 12, 2011 via Twitter for BlackBerry®

#8 Preconceived CEO notions: unable to accept ideas not from management. Autocracy. #HacktheMachine #SXSWi 10:54 AM Sat Mar 12, 2011 via Echofon

Succeed in spite of others. In spite of company. Get credit 4 small successes. Earn social capital to do more. #HacktheMachine #SXSWi 10:56 AM Sat Mar 12, 2011 via Echofon

Fears: Idea not ready yet. Getting measured on something with no resources. Exec gets mad... at ME personally. #HacktheMachine #SXSWi 10:58 AM Sat Mar 12, 2011 via Echofon

all of us agency people at this discussion must work at the same place. #hackthemachine #sxsw 10:59 AM Sat Mar 12, 2011 via Twitter for iPhone

Totally packed house and overflowing out the doors. RT @JonathanMHall: A lot of participation at #hackthemachine #sxsw 10:59 AM Sat Mar 12, 2011 via Echofon

RT @petehwang: #7 Keep it simple. Keep it a cupcake-- don't let it grow into a wedding cake. #HacktheMachine #SXSWi 11:01 AM Sat Mar 12, 2011 via TweetDeck

At Intuit: Just built it. Made prototype during off season. Capitalize on peaks & lows. Mgt bought in later. #HacktheMachine #SXSWi 11:02 AM Sat Mar 12, 2011 via Echofon

#SXSW #hackthemachine the only thing that goes viral at HP is a PowerPoint deck. 11:05 AM Sat Mar 12, 2011 via TweetDeck

#hackthemachine sad but exploitable truth - the only thing that goes viral in a large company is ppt 11:05 AM Sat Mar 12, 2011 via web

Share write-up showing ROI & external customer interest. Get coworkers involved to build buy-in and co-ownership. #HacktheMachine 11:05 AM Sat Mar 12, 2011 via Echofon

#hackthemachine - also, who sends the ppt makes a difference; need to be in the crowd (or have a friend in the crowd) 11:06 AM Sat Mar 12, 2011 via web

Most rejection is irrational & emotional. Can't solve by data. Must deal w emotional block. Sell from their peers? #HacktheMachine #SXSWi 11:07 AM Sat Mar 12, 2011 via Echofon

Understand the person who's risk adverse. Where ate they coming from? Reframe pitch into their real needs. #HacktheMachine #SXSWi 11:10 AM Sat Mar 12, 2011 via Echofon

Risk adverse person is comforted to know you've done your HW and thought through their nervous spots. #HacktheMachine #SXSWi 11:12 AM Sat Mar 12, 2011 via Echofon

#hackthemachine #sxsw mitigating risk by leveraging input from non stakeholders a sound strategy for selling in to risk-averse people 11:12 AM Sat Mar 12, 2011 via Twitter for BlackBerry®

RT @julietd: #SXSW #hackthemachine the only thing that goes viral at HP is a PowerPoint deck. 11:13 AM Sat Mar 12, 2011 via HootSuite

To address the risk adverse, activate a NEW fear: risk of not doing it #hackthemachine #sxsw 11:14 AM Sat Mar 12, 2011 via Twitter for Android

Talk about the risks of *NOT* doing it. Activate a new emotional fear. #HacktheMachine #SXSWi 11:14 AM Sat Mar 12, 2011 via Echofon

#hackthemachine for risk adverse compamies/people - discuss the risk of not doing something /ur idea. 11:15 AM Sat Mar 12, 2011 via Twitter for iPad

RT @petehwang: Risk adverse person is comforted to know you've done your HW and thought through their nervous spots. #HacktheMachine #SXSWi 11:15 AM Sat Mar 12, 2011 via Echofon

#hackthemachine #sxsw mitigate risks by pointing out the risk of NOT implementing the programme you are trying to sell 11:15 AM Sat Mar 12, 2011 via Twitter for BlackBerry®

Talk about the risks of not making change to persuade those in resistance #hackthemachine 11:15 AM Sat Mar 12, 2011 via ÜberSocial

RT @betsyp: RT @julietd: #SXSW #hackthemachine the only thing that goes viral at HP is a PowerPoint deck. 11:16 AM Sat Mar 12, 2011 via HootSuite

Understand the person who is risk adverse so you can better influence them #hackthemachine 11:16 AM Sat Mar 12, 2011 via ÜberSocial

RT @tonyfelice: To address the risk adverse, activate a NEW fear: risk of not doing it #hackthemachine #sxsw 11:16 AM Sat Mar 12, 2011 via Twitter for Android

Pre-Selling: Socialize ideas w individuals ahead of time before the big meeting. #HacktheMachine #SXSWi 11:16 AM Sat Mar 12, 2011 via Echofon

RT @publicitymann: Understand the person who is risk adverse so you can better influence them #hackthemachine 11:17 AM Sat Mar 12, 2011 via HootSuite

RT @petehwang: Totally packed house and overflowing out the doors. RT @JonathanMHall: A lot of participation at #hackthemachine #sxsw 11:18 AM Sat Mar 12, 2011 via Echofon

RT @petehwang: Totally packed house and overflowing out the doors. RT @JonathanMHall: A lot of participation at #hackthemachine #sxsw 11:18 AM Sat Mar 12, 2011 via Echofon

RT @petehwang: Talk about the risks of *NOT* doing it. Activate a new emotional fear. #HacktheMachine #SXSWi 11:18 AM Sat Mar 12, 2011 via HootSuite

Too many cooks in the kitchen? Build advocates within the group to help your idea grow #hackthemachine 11:18 AM Sat Mar 12, 2011 via ÜberSocial

Build advocates & ownership within the group. Have other people do due diligence, personally investing their time. #HacktheMachine #SXSWi 11:19 AM Sat Mar 12, 2011 via Echofon

fight for simplicity within your organization #hackthemachine #sxswi 11:20 AM Sat Mar 12, 2011 via TweetDeck

fight for simplicity within your organization #hackthemachine #sxswi 11:20 AM Sat Mar 12, 2011 via TweetDeck

RT @publicitymann: Talk about the risks of not making change to persuade those in resistance #hackthemachine 11:20 AM Sat Mar 12, 2011 via ÜberSocial

How do you find the time & the resources? Justify your time: Align what we want to do with the companies priorities. #HacktheMachine #SXSWi 11:21 AM Sat Mar 12, 2011 via Echofon

Getting executive by-in is a great way to move projects along without overcomplicating and dragging them out. #SXSWi #hackthemachine 11:21 AM Sat Mar 12, 2011 via Twitter for Mac

Buy them beer. Buy them lunch. Build social capital. #HacktheMachine #SXSWi 11:22 AM Sat Mar 12, 2011 via Echofon

Reciprocate to build social capital: Reward and celebrate other people's ideas. They'll help you later. #HacktheMachine #SXSWi 11:24 AM Sat Mar 12, 2011 via Echofon

Gr8 RT @PJ_medigital: #hackthemachine #sxsw mitigate risks by pointing out the risk of NOT implementing the program you are trying to sell 11:24 AM Sat Mar 12, 2011 via HootSuite

Find other rebels and band together. Upsurgers. Time just appears when people think the idea is awesome. #HacktheMachine #SXSWi 11:25 AM Sat Mar 12, 2011 via Echofon

Don't start the day with too many projects to allow for creativity and innovation #hackthemachine 11:26 AM Sat Mar 12, 2011 via ÜberSocial

Start off the day with just 1, 2, or 3 things. Make your innovative project one of those 3. #HacktheMachine #SXSWi 11:27 AM Sat Mar 12, 2011 via Echofon

No one here has been fired for innovating #hackthemachine 11:30 AM Sat Mar 12, 2011 via Twitterrific

RT @publicitymann: Don't start the day with too many projects to allow for #creativity and #innovation. #hackthemachine #sxswi 11:32 AM Sat Mar 12, 2011 via TweetDeck

Action item! @hertling will compile and post all these great ideas on his blog: www.WilliamHertling.com #HacktheMachine #SXSWi 11:33 AM Sat Mar 12, 2011 via Echofon

RT @petehwang: Find other rebels & band together. Upsurgers. Time just appears when people think the idea is awesome. #HacktheMachine #SXSWi 11:34 AM Sat Mar 12, 2011 via TweetDeck

Had so much fun at #hackthemachine today, cheers to all! Now back to work! http://babkr.com/r94g 11:40 AM Sat Mar 12, 2011 via HootSuite

RT @RompInteractive: fight for simplicity within your organization #hackthemachine #sxswi 12:22 PM Sat Mar 12, 2011 via Echofon

My husband just presented at #SXSWi to a full house. So proud. He rocks! #hackthemachine 12:46 PM Sat Mar 12, 2011 via web

RT @publicitymann: Don't start the day with too many projects to allow for creativity and innovation #hackthemachine 12:53 PM Sat Mar 12, 2011 via ÜberSocial

Focus on engaging colleagues passionate on a subject to spur innovation in large companies. These folks will find a way. #hackthemachine 01:19 PM Sat Mar 12, 2011 via TweetDeck

Couldnt do it w/o you, darling! RT @kimfampdx: My husband just presented at #SXSWi to a full house. So proud. He rocks! #hackthemachine 01:57 PM Sat Mar 12, 2011 via Twitter for iPhone

RT @petehwang: Start off the day with just 1, 2, or 3 things. Make your innovative project one of those 3. #HacktheMachine #SXSWi 02:19 PM Sat Mar 12, 2011 via Echofon

RT @WisAngieG: Gr8 RT @PJ_medigital: #hackthemachine #sxsw mitigate risks by pointing out the risk of NOT impl… (cont) http://deck.ly/~P6KbD 02:21 PM Sat Mar 12, 2011 via TweetDeck

RT @petehwang: Buy them beer. Buy them lunch. Build social capital. #HacktheMachine #SXSWi 02:22 PM Sat Mar 12, 2011 via TweetDeck

RT @bestrong: RT @publicitymann: Talk about the risks of not making change to persuade those in resistance #hackthemachine 02:22 PM Sat Mar 12, 2011 via TweetDeck

RT @publicitymann: Too many cooks in the kitchen? Build advocates within the group to help your idea grow #hackthemachine 02:22 PM Sat Mar 12, 2011 via TweetDeck

RT @RealGeneKim: To all who attended #hackthemachine, please fill out feedback form! @hertling and I want to do more to advance the mission! :) #sxsw 02:34 PM Sat Mar 12, 2011 via TweetDeck

#hackthemachine: Blog: "How I Prepped For Moderating #SxSW Talk w/@hertling: Be Heard: Innovating At Lg Companies" http://bit.ly/ijXMEU 03:16 PM Sat Mar 12, 2011 via web

W00t! Go GK! RT @macgenie: Wow! It's SRO at @realgenekim and @hertling's session on Innovation at Big Companies. #hackthemachine 03:33 PM Sat Mar 12, 2011 via Echofon

@LibbyTucker: @Hertling from HP Vancouver hosted #HacktheMachine at #SXSWi. Packed room, crowds outside the doors. #friendsfrombackhome 03:39 PM Sat Mar 12, 2011 via Echofon

RT @RealGeneKim: RT @Maxtheman36: RT @betsyp: RT @julietd: #SXSW #hackthemachine the only thing that goes viral at HP is a PowerPoint deck. 05:30 PM Sat Mar 12, 2011 via TweetDeck

RT @RealGeneKim: #hackthemachine: Blog: "How I Prepped For Moderating #SxSW Talk w/@hertling: Be Heard: Innovating At Lg Companies" http://bit.ly/ijXMEU 05:45 PM Sat Mar 12, 2011 via web

@hertling So enjoyed yesterdays #hackthemachine! When you post the notes, include the topics/issues we didn't get to please. 06:01 AM Sun Mar 13, 2011 via Mobile Web

RT @RealGeneKim: #hackthemachine: "How I Prepped For Moderating #SxSW Talk: Be Heard: Innovating At Big Companies" http://bit.ly/ijXMEU 08:58 AM Sun Mar 13, 2011 via TweetDeck

Visual Notes for Be Heard: How to Drive Innovation at Big Companies http://j.mp/hdd40G #hackthemachine 12:17 PM Sun Mar 13, 2011 via TweetDeck

Goodbye #sxsw. It was an amazing week. Thank you all. Cyu next year! (And thx to @kimfampdx for letting me go! :-) #devops #hackthemachine 01:22 PM Tue Mar 15, 2011 via web